GreenGeeks is a unique web hosting company in the market. In terms of offering sustainable hosting, GreenGeeks ranks number one. They offer site migration and domain names for free. Along with offering all the essential features like reliability, support, security and speed, they also rank number one in the category of the best green web hosting.
You can sign up and avail of their services with much ease. I will share with you how the web hosting review was conducted. The steps are mentioned below;
- We signed up by selecting one of their packages.
- Post signing up, we installed a WordPress blank website.
- We then monitored the website for page loading speed, uptime and performance.
- We also analysed features like customer support and pricing.
- Finally, our review was published, and we, in short, update our review regularly.
What is instore for you in this review;
In this segment, we will discuss the various benefits of using GreenGeeks services as they offer plenty of goodies to their customers.
GreenGeeks have got many things right. However, there are a couple of things they could do better with.
In this segment, there are certain things that I would discuss that will help you to decide if GreenGeeks is a good option for you.
- Few Facts
- Hosting Plans
- GreenGeeks was launched in 2008, and the company was formed by Trey Gardner with their headquarters in California.
- They are leaders in equal friendly hosting services.
- They offer multiple types of hosting that includes WordPress hosting, shared hosting, reseller hosting and VPS hosting.
- They offer a domain name with all their packages. This service is available annually at no extra charges.
- They also offer their customers the service of transferring their website absolutely free. This is taken care of by their team of specialists that specialise in migrating websites.
- They use MariaDB and LiteSpeed, PHP 7, QUIC/ HTTP3, and the latest caching technology, PowerCacher, to power their servers.
- They guarantee money back of 30 days.
Prior to GreenGeeks, Trey Gardner worked with multiple web hosting companies like HostPapa, LunarPages and iPage.
GreenGeeks mainly focuses on offering their customers exceptional web hosting solutions along with environmentally friendly solutions.
We will discuss the details of it shortly.
As of now, you must know that there are various features that GreenGeeks offers; however, we need to look at how good these services actually are.
With all the facts in place, it will help you to make the right decision. So, let’s get to it.
Their reputation precedes them due to their excellent web hosting solutions, and to entrepreneur’s various web requirements.
In this segment, GreenGeeks pans out in comparison to their competitors as their main focus is being environmentally conscious along with offering their clients exceptional web hosting solutions.
In 2020 the web hosting industry was rumoured to have contributed to the pollution even more than the airline industry. Did you know about it?
As soon as you sign up with GreenGeeks, they make sure that your web hosting service is 100% green. In this way, they contribute by reducing their carbon footprint.
GreenGeeks is also recognised as a partner with EPA green power. They have announced that they are an eco-friendly host like none other in existence.
Well, I’m not really sure what does that means; however, I would like to commend their initiative.
Let’s take a quick look at what they actually do in order to help their customers websites be eco-friendly;
- They often buy credits of wind energy, in order to compensate towards the energy used by their server at the power grid. They purchase three times the quantity of energy utilised by the data centres.
- They also use hardware that is energy efficient in order to boost website data. Their servers are stored in specially designed data centres that are eco-friendly.
- Thanks to the loyal and eco-conscious customers, they replace more than 615,000 KWH every year. This is excellent!
- They also go on to offer the webmasters badges of green certification that they can add to their site in order to spread green energy awareness and encourage people to commit to the same.
Green Site Certification Badges
Working with GreenGeeks allows you to be a part of the greater good by contributing your bit towards a greener tomorrow.
This is what the company’s opinion is;
Reserving our environment is essential, especially today as the level of pollution has increased quite a bit. We must consider all well-being as well as for the future generations. Worldwide hosting servers are 100% powered by fossil fuel.
And if you look at the details, an individual server contributes to over 1390 pounds of CO2 annually.
GreenGeeks is happy to offer their clients green web hosting solutions that are powered by energy that is renewable up to 300%. This helps in creating three times the energy that is consumed only by working with foundations that are environmentally friendly and buying credits for wind energy that is returned to the power grid.
The business and hosting platform is designed to be energy efficient; in fact, every aspect is energy efficient.
It is important that the website loads at fast speeds, because the faster the speed, the better it is. After all, none of us wants our visitors to abandon our websites because it has failed to load within 3 seconds. Yes, there are a lot of things that can be done in order for the performance and speed to be optimised and to know that your host will assist you with it is a big bonus. This will save you a lot of time since you do not have to try and get it done on your own.
Slow loading websites are likely to perform poorly. Google had conducted a study that mentioned an SEC delay on a mobile page would affect the conversion rates almost by 20%. Speed is a very important feature, and GreenGeeks does their best to deliver in this aspect.
As we are all aware that every entrepreneur looks forward to the quick loading speeds of their site; having said that, the moment you sign up, you will be offered to host on their server with all the newest and energy efficient setup.
Many experts in the industry have given a high rating in the overall web hosting speed and performance. With regard to hardware, every server uses SSD drives that are all configured to wait for redundant storage off raid-10.
They also provide caching technology that is in-house customised, and they were the initial of the many posts that adopted PHP 7, allowing their clients to have database and web servers (MariaDB and Lite Speed).
Both of them provide quick data write and read access, allowing them to display pages 50 times quicker than their competitors.
GreenGeeks Relations with Mitch Keeler as a Partner
GreenGeeks has always believed in investing in the newest speed technologies in order to offer fast loading speeds SSD drives: but databases and site files are saved in the SSD drives that are quicker than HDD.
Built-in caching: The technology they use is customised and built-in caching.
Fast servers: The database and web servers will deliver the content 50 times quicker to your site visitors.
HTTP/ 2: In order to offer fast loading pages, HTTP/ 2 is utilised that helps to improvise the communication between the client and the server.
CDN service: They offer a CDN service for free that helps with caching the content and also delivering it quickly to the visitors. Cloudflare powers it.
PHP 7: They are one of the few initial hosts to offer PHP support to their customers. They always ensure that you take advantage and enjoy all the latest and newest technology on the website. The performance and speed of the site are paramount to the customer’s experience allowing you to establish authority in your business.
We created a test site that was hosted on the servers of GreenGeeks, and with the 2017 theme, we also installed the WP site. The speeds we received were relatively fast. A page size of 253 KB loaded in 0.9 seconds with 15 requests.
This is good, and it continues. GreenGeeks uses caching that is built-in, so there’s no need for any tweaks; however, you could optimise certain things simply by compressing a few MIME types. In your control panel, you will find the section of the software.
In an optimised site setting, you are allowed to optimise the performance of the site by conducting a few tweaks; at least, that’s the way Apache usually handles requests.
You can also compress the XML/text, html/text, and plain/text MIME types along with clicking update settings.
When we did this, the load times of the site improved considerably, it reduced to 0.6 seconds, and it previously was 0.9 seconds, but improved by 0.3 seconds, that’s incredible! In order to speed up things, even more, we install a WP plugin for free known as Autoptimize. This plugin allowed us to enable specific default settings.
This definitely improved the load times all the more and reduced the page size to 242 KB. It also reduced the request bringing it down to 10.
Overall, in my opinion, websites that are hosted with GreenGeeks have pretty fast load times, and as explained, there are two techniques that are very simple if you wish to speed up things even more.
Reliable and Secure Server Infrastructure
With regards to web hosting services, you always require security, speed and power. Hence the entire system of GreenGeeks is built by using an infrastructure that is very reliable, backed up by 300% renewable and clean energy.
GreenGeeks has data centres in Amsterdam, Montreal, Toronto, Phoenix and Chicago. You are given an option to choose a data centre according to your preference depending on the location of your target customers. The closer the data centre to your visitors, the faster speeds they would experience.
A data centres also have features that include;
- A dual-city power grid that has a battery backup.
- Auto Transfer switch along with a diesel generator on site.
- Climate and temperature controls that are automatic all through the facility.
- The data centres have engineers and technicians that are available 24/7.
- Their security system is equipped with a key card and biometric.
- They also have a system for fire suppression, FM 200.
They also have access to two huge bandwidth providers that offer completely redundant gear. And as mentioned earlier, all VR servers are built to be power efficient.
Uptime and Security
Today the primary concern that many entrepreneurs have is the security of the site data; hence selecting a good web host is essential.
Apart from data security, it is also important that your site is available at all times to your visitors, making uptime and security essential for the success of your website.
With regard to the above concerns, GreenGeeks has done their best to offer good security as well as good uptime. Some of the measures they have taken and implemented are mentioned below;
- Power and hardware redundancy
- Technology that is container-based
- Isolation of hosting account
- Server monitoring that is proactive
- Regular scanning security in real-time
- App updates are automatic
- Spam protection is enhanced
- Data nightly backup
To begin with, they utilise the approach of container base with regard to the whole security solution. This means that all your resources will be contained.
In this way, other websites will not have a negative impact on your site if there is a rise in traffic, security breach and all demand for increased resources.
To make sure that your website is always updated, the CMS scores are automatically updated, making sure that your website is never vulnerable to any security threats. In addition, all their customers get nightly backups of the website.
In order to fight suspicious activities and malware on the website, GreenGeeks offers their customers a visualisation file system that is very secure. In this way, other accounts will not have access to your site, avoiding security issues.
And if ever they find anything that is suspicious, it is isolated immediately in order to prevent any damage.
You will also have access to use the spam protection that is inbuilt; GreenGeeks offers this to all their customers in order to help them reduce spam attempts on their website.
The servers are also monitored at all times to avoid issues; most of the time, issues are averted before they can affect the customer and the website. This is a significant reason they offer impressive uptimes of 99.9%.
Customer Support and Service Guarantees
GreenGeeks provides various guarantees to their customers; some of them are;
- Uptime guarantees of 99%.
- Customer satisfaction of 100% (if the customer is unhappy with the service, they can make a request and receive the money-back provided the request is made within the initial 30 days of subscription).
- They offer tech support through emails that are available 24/7 throughout the year.
- They also offer additional support through live chat and phone.
We wanted to put their chat support to test and connected with the live chat team, and we received an instant reply to our question. That’s incredible!
There was a time when their customer service executive did not have an answer for it, and I was redirected to a team that handles that particular segment. They understood my concern, and we received a reply through email.
At that time, they did not have a solution to my request. However, apart from this particular incident, they have a strong support team, and they are quick and very friendly.
We definitely like the fact that they promise an uptime of 99.9%, but unless we test it out, there isn’t a way of telling if they actually deliver on their promise.
So we did go ahead and test their uptimes too. Over 12 months, we did receive strong uptimes on an average of 99.99%, so we are pretty satisfied with their uptimes.
They did offer good uptimes and quick customer support; there is one thing that we are a tad disappointed with, and that is they do not have any data to back their claims up; we had to rely on written email.
So I had asked them if they had their own list with monthly percentages of up times, and I did not receive a clear answer. They said that they monitor the servers they updated and maintain it, however they do not have it in black and white.
So I was a bit disappointed that they don’t have a record of all the data showing uptimes. It all depends on you whether or not it is enough.
We have, as mentioned earlier, created a site to test their server response and uptime, we are pretty satisfied with the results. GreenGeeks offers their customers a knowledge base that is extensive.
This knowledge base is particularly beneficial if you want to learn more about a particular feature, and many newcomers find it useful. You also receive access that is very easy to phone, live chat and email support.
I also like the website tutorials that are designed to assist you with various things like working with WP, all you need is, help with an email account setup and even E-commerce shop set up.
E Commerce Capabilities
E Commerce features are made available with all their web hosting packages that include the shared hosting too. This is particularly beneficial for an online store.
To begin, you will be given an SSL certificate for free; this is very reassuring to your clients that their financial and personal information is safe and secure.
Many of you must be aware of SSL certificates; GreenGeeks offers wild cards; let’s encrypt one, and it is excellent because it can be utilised for subdomains.
If your E-commerce website requires a shopping cart, then you can with much ease install one with a very convenient single-click software installation.
GreenGeeks have PCI compliant servers, which is simply the cherry on top of everything as they secure the site data furthermore.
You will have access to their inbuilt website builder that is available with all the shared hosting packages, it will make website creation extremely easy.
This tool offers multiple features that include;
- Pre-designed templates that are over hundreds, helping you to get started.
- Responsive and mobile-friendly themes.
- A very convenient technology of drag and drop. With this, you do not need coding skills.
- They also offer SEO optimisation.
- A dedicated customer support team that is available 24/7 throughout the year. You can connect with the team through live chat, email and phone.
The moment you sign up with GreenGeeks, this website tool is activated.
Every host has their pros and cons, and GreenGeeks is no different. They definitely do offer some amazing features; however, they also have a few drawbacks. We would like to point out a couple of disadvantages that you may encounter while using their services.
I do agree that their shared hosting packages are definitely cheap and; they come across as pretty straightforward, but these key prices are not available with supreme quality hosting solutions.
When you first take a look at their packages, they do come across as pretty reliable as a web hosting company, and also, your packages come across as almost inexpensive. When you look at the multiple pros in the earlier section, GreenGeeks seems extremely good, and they are technically.
However, when we continue to investigate further, they do offer packages that are available at a monthly price of $2.92; however, this price is made available only if you are prepared to stay for three years.
Now, if you are a newcomer to GreenGeeks, you might want to avail yourself of a monthly package until you are 100%, but yeah, the hosting solution matches your business requirements. In that case, the package will then be available for $9.95 every month.
If you decide to prepay for a year, you would have to pay a monthly charge of $5.95.
In addition, if you wish to make a payment on a monthly basis, to begin with, the setup fee will not be waived off, which is going to cost you $15 in addition.
As I mentioned earlier, GreenGeeks offers guaranteed money back of 30 days in the refund policy, so you can get a complete refund if you do not wish to continue with their services. But there are certain things that you will not be refunded, like the registration fee for your domain name as well as set up and transfer fees.
Suppose, even if you look at deducting the domain name charges to be reasonable as they allow you to keep the name, I don’t feel it is fair to make your customer pay for the transfer fees and the setup, especially when they are unhappy with the solutions that you have offered.
And to say, they make a statement saying you would receive your money back and no questions would be asked. Then I think they need to make some changes to these claims.
GreenGeeks provides their customers with multiple hosting solutions which are based on various requirements. With that said, let us take a look at the pricing for their shared hosting packages. This will give you a fair idea of the plans, features and what to expect should you decide to sign up and use their solution.
Their hosting packages have changed quite a bit. Many of their customers used to utilise these solutions in order to enjoy impeccable uptime along with very cheap rates.
If you are an entrepreneur or a large, medium or small business, you would find a plan suitable for it with GreenGeeks.
Today clients look forward to seamless workflow, scalability, uptime and speed, expecting all these features to be wrapped in a fancy package.
Over the years, GreenGeeks’s Eco site starter plan has been optimised in order to offer features that most hosting clients demand. Hence, they offer their customers a straightforward process to sign up and use all these beneficial features for their websites.
You would notice that many companies claim to offer extra features; however, the plans seem pretty expensive. Instead, GreenGeeks have focused on optimising features so that the customers will have an excellent hosting experience.
GreenGeeks’ vision and focus is on allowing the customers to deploy, manage and grow their sites without the stress of the underlying technology that is required.
They want to offer their customers a hosting platform that works amazingly. To a great extent, I think they have achieved what they were looking for with the scalable features that they introduced that allow their clients to compute resources with much ease like; RAM, CPU and more, removing the requirement to upgrade onto a VPS hosting.
Their plans are for multiple beneficial features that include;
- MY SQL databases that are unlimited.
- You will receive parked, and subdomains that are unlimited.
- They offer their customer’s user friendly cPanel dashboard.
- They also have Softaculous that has single click installs of over 250 scripts.
- You will also receive scalable resources.
- During checkout, you will be given an option to select a data centre location of your preference.
- You will receive a caching solution – PowerCacher.
- You will receive a CDN integration for free.
- They offer e-commerce features that include a shopping cart and SSL certificate.
- You will also receive FTP accounts and SSH all free.
- They also offer Python and Pearl support and that’s not all; you will receive a free domain when you set up site migration for free, along with access to their GreenGreeks exclusive drag and drop feature with their website builder that makes the creation of a site very easy.
Shared pricing packages begin at a monthly price of $2.95. Again, as specified earlier, this pricing is available only on prepayment for a term of three years.
If you do not plan to commit for a term of three years, then the package will be available at its original monthly price of $9.95. The choice is ultimately yours.
You will also receive Eco site Premium and Eco site Pro options that you can use whenever you plan to upgrade from the basic package.
Every business has different requirements, and these requirements can be met by using various hosting services. A host that is good for my business would not necessarily be suitable for yours.
Hence, this review is written to offer you clarity on the various features and benefits that you would have by choosing to work with GreenGeeks.
They have numerous upsides and a couple of downsides too. If you feel the downsides are negligible to your business, then given the positives that the business offers, GreenGeeks is an excellent host to work with. You can also check our article on SiteGround review.
We would love to hear your thoughts on it as well. Do share your thoughts as well as experiences with us. That’s all for now, until we meet again, good luck!